Ordering Info

Payment Methods

Credit Card
VISA, MasterCard, AmericanExpress Discover, and PayPal are accepted.
Check (not available for online purchase)
Payable to "Eosonde Research Services" and drawn on a U.S. bank in U.S. dollars. Checks from non-U.S. banks are not acceptable and will be returned.
Postal Money Order (not available for online purchase)
We gladly accept both U.S. and International postal money orders.
Cash (not available for online purchase)
We will accept U.S. dollars by mail but we do not accept any liability for theft or loss of payment. Foreign currency is not acceptable and will be returned.
Wire Transfer (not available for online purchase)
Wire Transfers are accepted - please contact us for wire routing information. Processing may take anywhere from 3 to 7 business days for notification and settling of funds. You also must notify us of your order via e-mail or fax so we can expect the wire transfer.
Western Union (not available for online purchase)
We will only accept U.S. dollars.
Purchase Orders
We will not accept PO's except by special arrangement due to the accounting burden this imposes for us. Exceptions are typically granted on a case-by-case basis for corporate and government agencies. Thank you for your understanding.

Other Info

Shipping & Handling Fees
All orders are shipped using a flat-rate US Postal fee system based on world geographic regions. This can take up to 4 weeks for some far distance countries. Faster delivers by FedEx are possible but must first be coordinated prior to purchase.
State Sales Tax
Florida state residents must add 6% sales tax.
Refunds
We regret that we do not offer refunds for software or user manual purchases. This is a standard practice in the distribution of information technology such as this product.  The only exception is a refund for a program module which you already have, however, a processing fee will reduce the refunded amount.  Therefore, it is best to contact us with any questions before ordering.  We do, however, offer the potential user a semi-functional demonstration program: the RAOB Reader program.  For those who need more program demonstration before purchase, please contact us for a custom demo, made to fit your needs.